Case Study
Fairplay's New Go-To-Market Strategy
SaaS B2B
SAS, founded in 2019, CDMX
Scale Up, 120 employees

Problem
A Value Proposition That Was Hard to Explain
Fairplay had valuable solutions for e-commerce companies, but its offering wasn't structured in a way that was clear to the market. Explaining what the company did and which solution best fit each business required more effort than it should — both in marketing and through out the sales process.
This lack of structure made it difficult to bring the proposition to market and consistently convert it into commercial opportunities.

Diagnosis
An Offer That Wasn't Productized
The root of the problem was how the solutions were presented. Instead ofbeing organized as clear, easily identifiable products, they were offered as abundle of services.
Without a defined product structure, it was harder for companies to understand which solution they actually needed or which one best fit their situation —whether that was improving their financial forecasts, optimizing collections processes, or finding new financing options.


Solution
Productizing to Structure the Go-ToMarket
The solution involved reorganizing the offering and structuring it as clearly defined products. Fairplay's core solutions were grouped into four easily identifiable products — Crece, Proyecta, Cobra, and Paga — which simplified how the proposition was communicated and made it easier for the market to adopt.
This new structure not only helped standardize the sales narrative, but also brought order to the acquisition process, defining the funnel stages more clearly from lead generation to contract closing. To support this, a range of sales enablement resources were developed — including presentations, cheatsheets, and supporting content — that made it easier for the sales team to do their job.
With a clearer offering and a more structured commercial process, Fairplay wasalso able to activate new distribution channels, such as its Brokers and Partners program, expanding its capacity to generate commercial opportunities.
Results
Results achieved with Extandard
87%
CAC Reduction
67%
Revenue Growth
75%
Reduction in Advertising Costs
133%
ROAS Increase
Working on the brand claim and positioning — building 'Fairplay, sponsor of successful businesses' and bringing it to the world of sport — helped strengthen the connection between the product and the brand name."
Arnold Camus, Marketing Manager at Fairplay
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