Case Study

Fairplay's New Go-To-Market Strategy

SaaS B2B

SAS, founded in 2019, CDMX

Scale Up, 120 employees

Problem

A Value Proposition That Was Hard to Explain

Fairplay had valuable solutions for e-commerce companies, but its offering wasn't structured in a way that was clear to the market. Explaining what the company did and which solution best fit each business required more effort than it should — both in marketing and through out the sales process.

This lack of structure made it difficult to bring the proposition to market and consistently convert it into commercial opportunities.

Diagnosis

An Offer That Wasn't Productized

The root of the problem was how the solutions were presented. Instead ofbeing organized as clear, easily identifiable products, they were offered as abundle of services.

Without a defined product structure, it was harder for companies to understand which solution they actually needed or which one best fit their situation —whether that was improving their financial forecasts, optimizing collections processes, or finding new financing options.

Solution

Productizing to Structure the Go-ToMarket

The solution involved reorganizing the offering and structuring it as clearly defined products. Fairplay's core solutions were grouped into four easily identifiable products — Crece, Proyecta, Cobra, and Paga — which simplified how the proposition was communicated and made it easier for the market to adopt.

This new structure not only helped standardize the sales narrative, but also brought order to the acquisition process, defining the funnel stages more clearly from lead generation to contract closing. To support this, a range of sales enablement resources were developed — including presentations, cheatsheets, and supporting content — that made it easier for the sales team to do their job.

With a clearer offering and a more structured commercial process, Fairplay wasalso able to activate new distribution channels, such as its Brokers and Partners program, expanding its capacity to generate commercial opportunities.

Results

Results achieved with Extandard

87%

CAC Reduction

67%

Revenue Growth

75%

Reduction in Advertising Costs

133%

ROAS Increase

Working on the brand claim and positioning — building 'Fairplay, sponsor of successful businesses' and bringing it to the world of sport — helped strengthen the connection between the product and the brand name."

Arnold Camus, Marketing Manager at Fairplay

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